Contact PDFMatePro — Support, Feedback & Business Inquiries

We're here to help. Whether you have a technical issue, a feature suggestion, or a business inquiry — reach out and we'll respond promptly.

Contact Information

📧 Email Support

contact@pdfmatepro.com
Response within 24 hours on business days.

🏢 Company

Almirah IT Solutions
Larkana, Sindh, Pakistan
Software & Web Development

🌐 Website

almirahitsolutions.com
Learn more about our products and services.

⏰ Response Time

Email: Within 24 hours
Business days: Mon–Sat
Pakistan Standard Time (PKT)

What Can We Help With?

Frequently Asked Support Questions

A tool isn't working — what should I do?

Try refreshing the page and uploading your file again. If the issue persists, try a different browser (Chrome or Firefox recommended). Email us with the tool name, your browser version, and a description of what happened.

My PDF is too large to process — what are the limits?

PDFMatePro has no artificial file size limits. The practical limit is your device's available RAM — typically 200MB+ on modern computers. For very large files, try closing other browser tabs to free up memory.

Is my file really not uploaded anywhere?

Correct — all processing happens in your browser using WebAssembly technology. You can verify this by opening browser DevTools (F12) → Network tab while processing a file. You'll see zero upload requests.

Can I request a new tool?

Yes! Email us with your tool request. We prioritize tools that Pakistani users need most — especially document types that competitors don't offer (like we did with CNIC to PDF and Challan to PDF).

Does PDFMatePro work on mobile?

Yes — all tools work on Chrome (Android) and Safari (iOS). No app installation needed. The interface is touch-optimized for mobile use.

Is PDFMatePro really free? No hidden fees?

Yes — all core tools are completely free with no daily limits, no account required, and no file size restrictions. The site is supported by Google AdSense advertising.

I have a business need — can PDFMatePro help?

Yes — contact us for API access, white-label PDF processing solutions, or bulk processing arrangements. Email contact@pdfmatepro.com with your requirements.

About PDFMatePro

PDFMatePro is a free PDF toolkit built by Almirah IT Solutions in Larkana, Sindh, Pakistan. We offer 75+ free PDF tools including Merge PDF, Compress PDF, PDF to Word, OCR PDF, Sign PDF, CNIC to PDF, and Challan to PDF — all processed locally in your browser with zero file uploads.

Our mission is to provide professional-grade PDF tools that are free, private, and accessible to everyone in Pakistan and worldwide.